Moving beyond transactional relationships

  • Economic transactions do not need to result in objectifying people. It is so easy to ignore the human elements of a commercial transaction, but so much more rewarding not to.
  • Reflectively listen. When I see these relationships as a temporary team, I realise that I owe it to my teammates to hear what they are saying and learn.
  • Focus on shared identity and purpose. Economic transactions look like they begin in conflict — the buyer aims to pay as little as possible while the seller aims to get as much as possible. But looked at through the lens of relationship, we have so much more purpose in common than we do in conflict. Not least because we all want the experience to be pleasurable and all parties to leave happy. And, in the end, we all want to feel good about our contributions to the world.

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I research and write about creating greater collaboration and harmony in the world. I am co-founder of www.prosocial.world and author of the book “Prosocial”.

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Paul Atkins

Paul Atkins

I research and write about creating greater collaboration and harmony in the world. I am co-founder of www.prosocial.world and author of the book “Prosocial”.

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